Your privacy is not an afterthought at Jilibet. This policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over your own information. We've written it in plain language so there's no confusion about where you stand.
Jilibet is an online gaming platform operating at jilibet-jilibet.com. When this Privacy Policy refers to "Jilibet", "we", "us", or "our", it means the Jilibet platform and the team responsible for operating it. When it refers to "you" or "the player", it means any individual who visits the Jilibet website, creates an account, or uses any part of the Jilibet service.
Jilibet acts as the data controller for all personal information collected through the platform. This means we are responsible for deciding how and why your data is used, and we are accountable for keeping it safe. If you have any questions about how your data is handled, you can contact us directly using the details in Section 13.
Scope: This Privacy Policy applies to all data collected through the Jilibet website, mobile browser, and the Jilibet app. It does not apply to third-party websites or services that may be linked from our platform.
Jilibet collects only the personal data that is necessary to operate the platform, verify your identity, process payments, and keep your account secure. We do not collect data for the sake of it. Below is a breakdown of the categories of data we collect and what falls under each category.
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Yes – for KYC verification |
| Contact Data | Email address, mobile phone number | Yes – for account access and support |
| Financial Data | bKash/Nagad/Rocket account number, transaction history | Yes – for deposits and withdrawals |
| Technical Data | IP address, device type, browser, operating system | Yes – for security and fraud prevention |
| Usage Data | Games played, session duration, bet history, login times | Yes – for account management and responsible gaming |
| Communications Data | Support chat logs, email correspondence | When you contact support |
| Marketing Preferences | Whether you have opted in or out of promotional emails | Optional |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, unless it is directly relevant to a responsible gaming assessment and you have provided it voluntarily.
Jilibet collects your personal data through the following methods:
No data purchases: Jilibet does not purchase personal data from data brokers or any third-party marketing lists. All data we hold about you comes directly from your interactions with the platform or from service providers acting on our behalf.
Every piece of data Jilibet collects has a specific purpose. We do not use your data for anything that isn't listed below. If we ever want to use your data for a new purpose, we will update this policy and notify you before doing so.
Jilibet processes your personal data on one or more of the following legal grounds, depending on the specific purpose:
No automated decision-making: Jilibet does not make decisions about your account solely through automated processing that produces significant legal effects, without human review being available.
Jilibet does not sell your personal data. We share data only with trusted third parties who help us operate the platform, and only to the extent necessary for them to perform their specific function. All third-party providers are contractually required to handle your data securely and in accordance with applicable privacy laws.
No third-party marketing: Jilibet never shares your personal data with third-party advertisers or marketing companies. Your contact details will not be passed to any outside party for their own marketing purposes.
Jilibet uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit a website. Cookies do not contain your personal details such as your name or payment information.
We use the following types of cookies:
You can manage your cookie preferences through your browser settings at any time. Disabling non-essential cookies will not prevent you from using the core Jilibet platform, but some features may work differently.
Jilibet retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. The table below gives a general guide to how long different categories of data are kept.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and identity data | Duration of account + 5 years after closure | Legal and regulatory compliance |
| Financial transaction records | 7 years from transaction date | Anti-money laundering obligations |
| Support communications | 3 years from last interaction | Dispute resolution and service improvement |
| Technical and usage data | 13 months on a rolling basis | Security monitoring and analytics |
| Marketing preferences | Until you opt out or close your account | Consent management |
When data is no longer needed and the retention period has expired, it is securely deleted or anonymised so that it can no longer be linked back to you.
Jilibet takes the security of your personal data seriously. We use a combination of technical and organisational measures to protect your information from unauthorised access, loss, or misuse.
Data breach response: In the unlikely event of a data breach that poses a risk to your rights, Jilibet will notify affected players promptly and take immediate steps to contain and investigate the incident.
While we take every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and never share your login credentials with anyone.
You have a number of rights over the personal data that Jilibet holds about you. These rights are listed below. To exercise any of them, contact us using the details in Section 13. We will respond to all valid requests within 30 days.
Request a copy of all personal data Jilibet holds about you.
Ask us to correct any inaccurate or incomplete data we hold.
Request deletion of your data where there is no legal reason to keep it.
Ask us to limit how we use your data in certain circumstances.
Receive your data in a structured, machine-readable format.
Object to processing based on legitimate interests or for direct marketing.
Please note that some rights are subject to limitations. For example, we cannot delete financial transaction records that we are legally required to retain. Where a limitation applies, we will explain the reason clearly in our response.
The Jilibet platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on the Jilibet platform, please contact us immediately at [email protected]. We will investigate and, if confirmed, close the account and delete all associated data without delay.
Jilibet uses age verification as part of the registration and KYC process to prevent minors from accessing the platform. If age verification cannot be completed satisfactorily, the account will not be activated.
Jilibet may update this Privacy Policy from time to time to reflect changes in the law, our data practices, or the services we offer. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.
For significant changes that materially affect how we use your data, we will notify you by email or through an in-platform notification before the changes take effect. We encourage you to review this page periodically so you are always aware of how your data is being handled.
Continued use of the Jilibet platform after a policy update constitutes your acknowledgement of the revised Privacy Policy.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how Jilibet handles your personal information, please get in touch with our support team. We are available 24 hours a day, seven days a week.
When submitting a data rights request, please include your registered email address and account ID so we can locate your records and respond as quickly as possible. We aim to respond to all privacy-related requests within 30 days.
Privacy at Jilibet isn't just a policy document — it's built into how the platform works every day.
Every connection between your device and Jilibet is protected by TLS encryption. Your login credentials, payment details, and personal information are never transmitted in plain text. What you send stays between you and Jilibet.
Jilibet only collects data that is genuinely needed to run the platform and keep your account secure. We don't ask for information we don't need, and we don't hold onto data longer than necessary. Less data means less risk.
Your personal data is never sold to advertisers, data brokers, or any third party for their own commercial use. The data you share with Jilibet stays within the Jilibet ecosystem and is used only to serve you as a player.
Marketing emails, promotional notifications, and non-essential cookies are all opt-in. You can change your preferences at any time from your account settings. Opting out of marketing will never affect your ability to use the platform.
Automated security systems monitor all accounts and transactions around the clock. Unusual activity triggers an immediate review. This protects not just Jilibet, but your account and your funds from unauthorised access.
Access, correct, delete, or export your data at any time by contacting our support team. We respond to all data rights requests within 30 days. No runaround, no unnecessary delays — just a straightforward process that puts you in control.