Legal

Jilibet Terms and Conditions

These terms govern your use of the Jilibet platform. Please read them carefully before registering or placing any bets. By creating a Jilibet account, you confirm that you have read, understood, and agreed to everything on this page.

Last updated: 1 January 2025
1 Introduction

Welcome to Jilibet. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and Jilibet ("the Platform", "we", "us"). By accessing the Jilibet website at jilibet-jilibet.com, creating an account, making a deposit, or participating in any game or promotion, you confirm that you have read these Terms in full and agree to be bound by them.

If you do not agree with any part of these Terms, you must not use the Jilibet platform. We recommend saving or printing a copy of these Terms for your records. These Terms apply to all players regardless of the device or method used to access Jilibet, including the website, mobile browser, and the Jilibet app.

Important: These Terms are written in plain English to make them as clear as possible. If you have any questions about what any section means, please contact Jilibet support before registering.

Jilibet reserves the right to update these Terms at any time. When changes are made, the updated version will be published on this page with a revised "Last Updated" date. Continued use of the platform after changes are published constitutes acceptance of the updated Terms.

2 Eligibility

To register and use the Jilibet platform, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age. Jilibet does not permit minors to register or play under any circumstances.
  • You must be accessing the platform from a jurisdiction where online gaming is not prohibited by local law.
  • You must not be a current employee, contractor, or immediate family member of a Jilibet employee.
  • You must not have been previously excluded or banned from the Jilibet platform.
  • You must be registering as an individual, not on behalf of a company or third party.

Age Verification: Jilibet may request identity documents at any time to verify your age. If you cannot provide satisfactory proof of age, your account will be suspended and any winnings may be forfeited pending investigation.

By registering, you confirm that all of the above conditions are met. Jilibet reserves the right to verify eligibility at any point and to close accounts where eligibility requirements are not satisfied.

3 Account Registration

Each player is permitted to hold one Jilibet account only. Creating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited and will result in all associated accounts being closed and balances forfeited.

When registering, you must provide accurate and complete information, including:

  • Your full legal name as it appears on your government-issued ID
  • A valid email address that you own and have access to
  • A valid mobile phone number registered in your name
  • Your date of birth

You are responsible for keeping your account login credentials secure. Do not share your password with anyone. Jilibet will never ask for your password via email, chat, or phone. If you suspect your account has been accessed without your permission, contact support immediately.

Account Verification: Jilibet may require KYC (Know Your Customer) verification before processing withdrawals. This typically involves submitting a copy of a government-issued ID and proof of your payment method. Verification is a one-time process and is required to protect your account.

4 Deposits

Jilibet accepts deposits via bKash, Nagad, and Rocket. All deposits must be made from a payment account registered in your own name. Deposits made from third-party accounts will be returned and may trigger an account review.

  • Minimum deposit: ৳200
  • Maximum deposit: Subject to your account tier and payment method limits
  • Processing time: Deposits are credited within minutes of confirmation
  • Currency: All transactions on Jilibet are processed in Bangladeshi Taka (BDT)

Jilibet does not charge fees on deposits. However, your payment provider may apply their own transaction fees. Check with your bKash, Nagad, or Rocket account for applicable charges before depositing.

Jilibet reserves the right to request proof of payment for any deposit. If a deposit is found to have been made fraudulently or through an unauthorised account, the deposit will be reversed and the account suspended pending investigation.

5 Withdrawals

Withdrawals on Jilibet are processed to the same payment method used for your most recent deposit. This is a security measure to prevent money laundering and protect player funds. Withdrawals to third-party accounts are not permitted.

  • Minimum withdrawal: ৳500
  • Processing time: Under 15 minutes for verified accounts
  • Withdrawal limits: Subject to your account tier; contact support for details
  • Verification requirement: KYC verification must be completed before your first withdrawal

Withdrawals of bonus winnings are subject to the wagering requirements of the relevant promotion. You cannot withdraw bonus balance until the wagering requirement has been fully met. Your real money balance is always available for withdrawal, subject to the minimum amount and verification requirements above.

Processing Delays: In some cases, withdrawals may take longer than 15 minutes due to payment provider processing times or additional security checks. If your withdrawal has not arrived within 2 hours, please contact Jilibet support.

6 Bonuses and Promotions

Jilibet offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms of the promotion in question, as well as the general bonus rules set out below.

  • Each promotion is available once per player, per household, per IP address, and per payment method, unless otherwise stated.
  • Bonus funds cannot be withdrawn until the applicable wagering requirement has been completed.
  • Wagering requirements must be met within the stated expiry window. Expired bonuses and associated winnings are forfeited.
  • Jilibet reserves the right to cancel any bonus if it suspects abuse, including but not limited to: using multiple accounts, placing low-risk bets to meet wagering requirements, or exploiting technical errors.
  • Free spins winnings are credited as bonus funds and are subject to wagering requirements unless otherwise stated.
  • Bonuses cannot be combined unless explicitly stated in the promotion terms.

The welcome bonus is available to new players only on their first deposit. Existing players who create a second account to claim the welcome bonus again will have both accounts closed and all balances forfeited.

Bonus Transparency: All wagering requirements, expiry dates, and eligible games are listed on the Promotions page. Read the full terms of each offer before claiming.

7 Game Rules and Fair Play

All games available on Jilibet — including Lucky Bingo, Star Fishing, Tongits Go, Lottery, Golden Land, and The Great Icescape — use a certified Random Number Generator (RNG) to determine outcomes. This ensures that every result is genuinely random and cannot be predicted or manipulated by any party, including Jilibet itself.

Each game has its own set of rules, which are accessible from within the game interface. It is your responsibility to read and understand the rules of any game before placing a bet. Jilibet does not accept disputes based on a player's unfamiliarity with game rules.

  • All bets are final once confirmed. Bets cannot be cancelled or reversed after placement.
  • In the event of a technical error during a game round, the round will be voided and stakes returned.
  • Jilibet publishes Return to Player (RTP) percentages for all games. These are theoretical long-term averages and do not guarantee individual session outcomes.
  • Game results are logged and can be reviewed by the player from their account history.

Disconnection Policy: If you are disconnected during a game round, the round will be completed automatically according to the game's rules. The result will be recorded and reflected in your account balance when you reconnect.

8 Prohibited Conduct

The following actions are strictly prohibited on the Jilibet platform. Engaging in any of these activities will result in immediate account suspension and may result in legal action:

  • Creating more than one account on the Jilibet platform
  • Using software, bots, scripts, or any automated tools to interact with the platform
  • Exploiting bugs, glitches, or errors in games or the platform for financial gain
  • Colluding with other players to gain an unfair advantage in any game
  • Using stolen, fraudulent, or unauthorised payment methods
  • Attempting to launder money or use Jilibet for any illegal financial activity
  • Providing false information during registration or verification
  • Accessing the platform using a VPN or proxy to circumvent geographic restrictions
  • Threatening, harassing, or abusing Jilibet staff or other players

Fraud Detection: Jilibet uses automated fraud detection systems that monitor all accounts and transactions. Suspicious activity is flagged immediately and reviewed by our security team. Accounts found to be engaged in prohibited conduct will be closed without notice and balances may be forfeited.

9 Account Suspension and Closure

Jilibet reserves the right to suspend, restrict, or permanently close any player account at its discretion. Common reasons for account action include, but are not limited to:

  • Breach of any section of these Terms and Conditions
  • Failure to complete identity verification within the required timeframe
  • Suspected fraudulent activity or money laundering
  • Chargebacks or payment disputes initiated by the player
  • Self-exclusion requests submitted by the player
  • Regulatory or legal requirements

If your account is suspended, you will be notified by email. In cases of suspected fraud, Jilibet may suspend the account without prior notice while an investigation is conducted. During a suspension, you will not be able to log in, deposit, withdraw, or play.

Players who wish to close their own account voluntarily may do so by contacting Jilibet support. Any real money balance remaining at the time of closure will be returned to your registered payment method, provided all verification requirements have been met.

10 Responsible Gaming

Jilibet is committed to promoting responsible gaming. We provide a range of tools to help players manage their gaming activity and stay in control. These tools are available to all players from their account settings at any time.

  • Deposit limits: Set daily, weekly, or monthly caps on how much you can deposit
  • Loss limits: Automatically stop play when you reach a defined loss threshold
  • Session reminders: Receive alerts when you have been playing for a set period of time
  • Self-exclusion: Lock your account for a chosen period, from 24 hours to permanently

If you believe your gaming has become a problem, we strongly encourage you to use the self-exclusion tool immediately. During a self-exclusion period, your account will be locked and you will not receive any promotional communications from Jilibet.

For more information about responsible gaming tools and resources, visit our dedicated Responsible Gaming page.

11 Privacy and Data

Jilibet collects and processes personal data in accordance with its Privacy Policy. By registering on the platform, you consent to the collection, storage, and use of your personal data as described in that policy.

Your personal data is used for the following purposes:

  • Account registration and identity verification
  • Processing deposits and withdrawals
  • Fraud prevention and security monitoring
  • Customer support and communication
  • Compliance with legal and regulatory obligations

Jilibet does not sell your personal data to third parties. Data may be shared with payment processors and identity verification providers solely for the purpose of operating the platform. For full details, please read the Privacy Policy.

12 Limitation of Liability

To the fullest extent permitted by applicable law, Jilibet shall not be liable for any direct, indirect, incidental, or consequential losses arising from your use of the platform, including but not limited to:

  • Loss of funds due to technical errors, provided the error is not caused by Jilibet's negligence
  • Losses resulting from your failure to comply with these Terms
  • Interruptions to service due to maintenance, technical issues, or circumstances beyond Jilibet's control
  • Losses arising from unauthorised access to your account due to your failure to keep credentials secure

Jilibet makes no warranty that the platform will be available at all times or free from errors. Scheduled maintenance windows will be communicated in advance where possible. In the event of unplanned downtime, Jilibet will work to restore service as quickly as possible.

Gaming Risk: Online gaming involves financial risk. Never bet more than you can afford to lose. Jilibet is not responsible for financial losses incurred through normal gameplay.

13 Changes to These Terms

Jilibet reserves the right to modify these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date at the top. For significant changes, Jilibet may also notify players by email or via an in-platform notification.

It is your responsibility to review these Terms periodically. Continued use of the Jilibet platform after changes have been published constitutes your acceptance of the updated Terms. If you do not agree with any changes, you must stop using the platform and contact support to close your account.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any section before registering, please contact the Jilibet support team. We are available 24 hours a day, seven days a week.

For account-specific queries, please have your registered email address and account ID ready when contacting support. This helps us resolve your query faster.

What Jilibet Guarantees Every Player

Beyond the legal language, here's what these Terms actually mean for you as a Jilibet player.

Your Funds Are Protected

Real money balances are kept separate from operational funds. Your deposited money is yours and is available for withdrawal at any time, subject to verification. Jilibet does not use player funds for business operations.

Clear Bonus Terms

Every promotion on Jilibet comes with clearly stated wagering requirements, expiry dates, and eligible games. There are no hidden conditions. If a bonus term isn't listed on the promotion page, it doesn't apply.

Fast, Reliable Withdrawals

Verified accounts receive withdrawals in under 15 minutes on average. Jilibet does not delay withdrawals without cause. If a withdrawal is held for review, you will be notified with a reason and an estimated resolution time.

Certified Fair Games

All games use a certified RNG. Jilibet publishes RTP figures for every game so you always know the odds before you play. Game results are logged and auditable, giving you full transparency over every round.

Account Security

Two-factor authentication, encrypted connections, and fraud monitoring protect your account around the clock. Jilibet will never ask for your password. If you receive a suspicious message claiming to be from Jilibet, report it to support immediately.

Responsible Gaming Tools

Deposit limits, loss limits, session reminders, and self-exclusion are all available instantly from your account settings. These tools are there to help you stay in control, and Jilibet will never try to discourage you from using them.

Ready to Play?

Agree to the Terms and Start Playing on Jilibet

Registration takes two minutes. Deposit using bKash or Nagad, claim your welcome bonus, and start playing Lucky Bingo, Star Fishing, Tongits Go, and more — all on a platform built for Bangladesh players.