Gaming on Jilibet is meant to be fun — a way to relax, enjoy great games, and maybe win something along the way. But we also know that for some people, gaming can become a problem. This page explains the tools Jilibet provides to help every player stay in control, recognise warning signs early, and get help if they need it.
Responsible gaming means playing online games — including slots, fishing games, card games, and lottery — in a way that stays enjoyable and doesn't cause harm to you or the people around you. It means setting boundaries before you start, sticking to them, and knowing when to stop.
At Jilibet, we believe that responsible gaming is not just a legal requirement — it's the right way to run a platform. Every feature we build, every promotion we run, and every tool we offer is designed with player wellbeing in mind. We want you to enjoy Lucky Bingo, Star Fishing, Tongits Go, and all our other games without ever feeling like gaming is taking over your life.
The vast majority of Jilibet players enjoy gaming as a form of entertainment without any issues. But for a small number of people, gaming can become a problem. Problem gambling is a recognised condition that can affect anyone, regardless of age, income, or background. The earlier it's identified, the easier it is to address.
Remember: Gaming should always be a choice, not a compulsion. If you ever feel like you have to play, or that you can't stop, that's a sign to take a break and use the tools available to you on Jilibet.
Jilibet takes its responsible gaming obligations seriously. We have built a set of tools and policies that are available to every registered player, free of charge, at any time. These are not hidden in a settings menu — they are accessible from your account dashboard and can be activated instantly.
Our commitments to every Jilibet player include:
No pressure, ever: Jilibet will never send you promotional messages designed to pressure you into depositing more than you are comfortable with. If you receive any communication from us that feels that way, please contact our support team immediately.
Problem gambling doesn't always look obvious from the outside. It can develop gradually, and many people don't realise there's an issue until it has already affected their finances, relationships, or mental health. Knowing the warning signs early gives you the best chance of addressing the situation before it gets worse.
Common warning signs of problem gambling include:
If you recognise any of these signs in yourself or someone you know, please use the self-exclusion or limit-setting tools available in your Jilibet account, or contact our support team at [email protected] for guidance.
Answer the questions below honestly. Tick any statement that applies to you over the past 30 days. This is not a clinical diagnosis — it's a quick way to check in with yourself about your gaming habits.
Every Jilibet player has access to the following responsible gaming tools at no cost. You can activate or adjust any of these from your account settings at any time. Changes to limits that make them more restrictive take effect immediately. Changes that make them less restrictive may have a cooling-off period to protect you.
Set a daily, weekly, or monthly cap on how much you can deposit into your Jilibet account. Once the limit is reached, no further deposits are accepted until the period resets.
Set a maximum amount you are willing to lose in a given period. When your losses reach the limit, your account is automatically paused for the remainder of that period.
Set a maximum session length. When your time is up, you'll receive a notification and be logged out automatically. This helps prevent long, unplanned gaming sessions.
Enable periodic pop-up reminders that show how long you've been playing and how much you've spent or won during the session. A simple nudge to keep you grounded.
Temporarily suspend your account for 24 hours, 48 hours, 7 days, or 30 days. During this period you cannot log in, deposit, or play. Useful when you need a short pause.
Permanently or long-term close your account. Self-exclusion periods range from 6 months to 5 years. During exclusion, your account is fully locked and all marketing is stopped.
Setting responsible gaming limits on Jilibet takes less than two minutes. Here's how to do it step by step:
Go to jilibet-jilibet.com and sign in using your registered email and password.
Click on your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
Find the "Responsible Gaming" tab in your account settings. All available tools are listed here in one place.
Select the tool you want — deposit limit, loss limit, session time, or take a break — and enter the values that work for you.
Click "Save Changes". Restrictions that reduce your limits take effect immediately. You'll receive a confirmation email once the change is applied.
If you have trouble accessing the responsible gaming tools or need help setting limits, contact our support team via live chat or email at [email protected]. We'll walk you through it.
Self-exclusion is the strongest responsible gaming tool available on Jilibet. When you self-exclude, your account is fully locked for the duration you choose. You will not be able to log in, make deposits, or access any games. All promotional communications from Jilibet will be stopped immediately.
Self-exclusion periods available on Jilibet:
To request self-exclusion, go to Account Settings > Responsible Gaming > Self-Exclusion, or contact our support team directly. Self-exclusion requests are processed within 24 hours. Once active, the exclusion cannot be reversed until the chosen period has fully elapsed.
Important: If you self-exclude and then attempt to open a new account on Jilibet during the exclusion period, we will close that account immediately upon detection. Please do not attempt to circumvent self-exclusion — it is there to protect you.
Jilibet is strictly an 18+ platform. We use age verification as part of the registration and KYC process to prevent anyone under 18 from accessing real-money games. No account is fully activated until age verification is complete.
If you share a device with younger family members, we strongly recommend taking the following steps to prevent accidental access to the Jilibet platform:
If you believe a minor has accessed or registered on the Jilibet platform, contact us immediately at [email protected]. We will investigate and take action without delay.
Most Jilibet players enjoy gaming without any issues. These simple habits can help keep it that way for you too:
If you have any questions about responsible gaming at Jilibet, want to activate a tool, or are concerned about your own or someone else's gaming behaviour, our support team is available 24 hours a day, seven days a week.
All responsible gaming enquiries are handled with complete confidentiality. You will never be judged or pressured for reaching out. Our team is trained to listen, provide information, and help you access the tools that are right for your situation.
You are not alone. Reaching out is the first step, and it's always the right one. Whether you need to set a small deposit limit or take a long break from gaming entirely, Jilibet's support team is here to help you do that.
Responsible gaming isn't a checkbox for Jilibet — it's woven into how the platform works every single day.
Every responsible gaming tool on Jilibet — deposit limits, loss limits, session timers, reality checks, take-a-break, and self-exclusion — is completely free and available to every registered player from day one. No subscription, no waiting period.
Jilibet never sends promotional messages designed to pressure players into depositing more. Players who have set limits or self-excluded are automatically removed from all marketing lists. Your wellbeing comes before any promotion.
Our support team is trained to recognise signs of problem gambling and respond with empathy and practical guidance. If you reach out about a gaming concern, you'll be met with understanding — not judgment.
Jilibet monitors account activity for patterns that may indicate a problem — such as sudden increases in deposit frequency, extended session lengths, or repeated loss-chasing behaviour. If we spot something, we'll reach out.
Every game on Jilibet displays its RTP (Return to Player) percentage and volatility rating clearly. We believe players deserve to know the odds before they play — no hidden information, no misleading claims.
No player can access real-money games on Jilibet without completing age verification. We use a rigorous KYC process to confirm that every active account belongs to a player who is 18 or older. No exceptions.